Custom Romance Story Creations Privacy Policy

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General Policy

Custom Romance Novels in conjunction with the parent company, MHA Corp. view the protection and privacy of our visitors and clients as our primary undertaking. We clearly understand that both visitors and clients alike wish to preserve their anonymity and confidential information without the possibility of that information being compromised. Based on our high respect and regard for client confidentiality we store all client data offline once it has been received. Using state of the art equipment in collaboration with security software and practices, information received from clients is stored away from access by third parties or third party "bots". What this means to our clients is that where many online companies store client information on their network server, Custom Romance Novels removes all client data from the active server twice daily and it is physically transferred to a stand alone system that is impenetrable by the less scrupulous of our society.

Email Policy

Custom Romance Novels does not send unsolicited emails to any person or company. Our email addresses are used only to address the needs of visitor inquiries or clients with whom an ongoing dialogue is addressed for specific orders.

Email addresses gathered by Custom Romance Novels are treated in the same manner that all other confidential information is treated and it is against both company and corporate policy to sell, rent, share or trade any email addresses of Custom Romance Novels including to other divisions of the corporation. Email addresses relating specifically to Custom Romance Novels remain the exclusive property of Custom Romance Novels.

Financial Security

We utilize the services of a third party processor for all payments. The election to use this service is based on their ability to provide unbreakable security with respect to client information and accordingly, have the technical expertise to maintain the highest level of integrity in the protection of their clients. As the largest online payment processor and the primary processor to eBay, Paypal has our complete support but we encourage our clients to ensure good practice with regards to the transfer of any information online.