Custom Romance Story Payment Instructions

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You do NOT have to be a Paypal Account holder in order to use this secure system. Membership is entirely optional!

Paypal is our ecommerce provider by choice. In an internet world where horror stories abound about stolen information, the primary problem amounts to companies that do not have either the staff or the expertise available to ensure that their ecommerce systems are safe and secure and, above all, protect the client's vital information. This being the case, Custom Novel Creations and its parent, MHA Corp. have determined that engaging the expertise of a company that does nothing but ecommerce and is the primary trusted financial source of such major online environments as eBay, the decision to use Paypal was easily made. Through Paypal, you can make your payment either by major credit card, by bank transfer or, if you are a Paypal Member, through your own private Paypal account.

Paypal is the most recognized internet ecommerce provider in the world and, because they only do financial transactions, their trained experts specialize in ensuring that your information is safe.

The process

When you are ready to order and after you have completed the novel outline, you will be automatically directed to the payment page where you will confirm that your intended order is actually what you are going to be purchasing. Once you have confirmed that you are in the right place, you simply decide which shipping method you wish and then click on the "Pay Now" button where you will be directed to a secure and encrypted payment page.

Fig.1

On this page (represented above) you will once again confirm the amount you are about to pay at the top of the page. If you are a Paypal account holder, you will simply log into your account as indicated by the arrow on the right. If you are using your own computer your existing Paypal email will appear in the email address box. Simply fill in your password and you will be taken into your account to finalize the order.

If you are NOT a Paypal account holder and intend to pay by credit card or bank account, then you simply click on the "Continue" link shown by the arrow on the left above. You will be taken to the credit card payment form where you can complete the transaction in a form identical to that shown below in fig.2 Simply complete the information and press enter. The address that you use must be identical to your credit card statement address as your name must be identical to the configuration on the actual credit card.

Fig.2

Payment Complete

Once you have completed the payment process you will be directed to a landing page confirming the transaction. Your order, now complete, will be reviewed by our staff and the storyline creation will commence.

Payment Incomplete

It will occasionally happen that a payment does not process successfully and this can be due to a number of issues ranging from no funds available on the credit card you are attempting to pay with to a problem with the payment system. In the event that your payment does not go through, you will be directed to an aborted payment page where you can elect to try again, or select another manuscript item or, you can contact us and one of our managers will be glad to help you to come to a reasonable solution.